🔒 Data Security

CKBD's Privacy Policy

Your personal information is completely safe with us. This privacy policy clearly explains what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
SSL Encryption Secured
Your data is never sold
Effective date: January 1, 2026

📌 1. Introduction

CKBD (ckbd.ws) is an online gaming platform serving users in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how CKBD collects, uses, stores, and protects your personal information.

By using our platform, you consent to the processing of your information as described in this Privacy Policy. This Policy is part of our Terms & Conditions An integral part.

Our commitment: CKBD never sells your personal information to third parties. Your data is used solely to provide and improve our services.

📋 2. What Information We Collect

CKBD collects two types of information from you — what you provide directly, and what is gathered automatically based on how you use the platform.

Data Type Description Required?
Identity Information Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial Information Mobile banking number, transaction history Yes
Device Information IP address, browser, operating system Automatic
Usage Information Gaming history, login timestamps, preferred games Automatic
Cookies Data Session data, preference settings, analytics data Optional

CKBD does not collect sensitive data in special categories — such as health information or religious identity — unless required by law.

🔍 3. How We Collect Information

We collect your information in the following ways:

  • Registration Form: Information you provide directly when opening an account
  • Transaction Processing: Payment information during deposits and withdrawals
  • Verification process: Documents for KYC (Know Your Customer) verification
  • Customer support: Information provided during chat, email, or phone interactions
  • Automated technologies: Via cookies, pixel tags, and log files
  • Third Parties: From payment gateways and identity verification providers

📱 For mobile users: When using CKBD on a mobile browser, your device's location data is only collected with your explicit permission. You can withdraw this permission at any time.

⚙️ 4. How We Use Your Information

CKBD uses your data only for legitimate and transparent purposes. The main reasons we use your data are:

  • Account Management: Creating, maintaining, and securing your account
  • Service delivery: Ensuring smooth operation of gaming, payment, and customer support services
  • Identity verification: Preventing fraud and ensuring legal compliance
  • Contact: Important updates, transaction notifications, and customer support
  • Personalization: Personalizing your experience based on your preferences
  • Analytics: Improving platform performance and user experience
  • Legal obligations: Meeting regulatory requirements
  • Fraud Prevention: Detecting and preventing suspicious activity

We never share your data with third parties for marketing purposes without your consent. To stop receiving promotional messages, contact support at any time.

🤝 5. Data Sharing

CKBD may share your personal information with third parties in certain circumstances. This is always done in a limited and controlled manner:

  • Payment Providers: bKash, Nagad, Rocket — information required to process transactions
  • Technology partners: Vetted service providers that support platform operations
  • Regulatory Authority: Relevant information shared with authorities under legal obligation
  • Law Enforcement: By court order or as required for an investigation

A clear commitment: CKBD never sells your information to advertisers, data brokers, or unrelated third parties. All third-party partners operate under our strict confidentiality agreements.

🍪 6. Cookies Policy

CKBD uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: For login sessions and security — these cannot be disabled
  • Functional cookies: To remember your preferences and settings
  • Analytics cookies: To collect platform usage statistics
  • Performance Cookies: To monitor site speed and performance

You can delete or disable cookies at any time through your browser settings. Please note that disabling cookies may limit certain features of the platform.

🔐 7. Data Security

CKBD employs industry-leading technology to keep your data secure. Our security measures include:

  • SSL/TLS Encryption: All data transmissions are encrypted
  • Database Encryption: Stored data is encrypted with an additional layer of protection
  • Two-Factor Authentication: An extra layer of security at login
  • Firewall Protection: Preventing unauthorized access
  • Regular Security Audits: By independent third-party security experts
  • Staff Training: Regular staff training on data protection

⚠️ Your Responsibility: Beyond our technical safeguards, you also play a role in keeping your account secure — use a strong password and never share it with anyone.

🗓️ 8. Data Retention

CKBD does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account information: For the duration of account activity and 5 years after closure
  • Transaction Records: 7 years as required by law
  • Customer Service Records: 3 years after resolution
  • Marketing Data: Until consent is withdrawn
  • Log Files: Up to 1 year for security purposes

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked to you.

⚖️ 9. Your Rights

You have several important rights regarding your personal data. CKBD respects these rights and acts on them in a timely manner:

Right to Access

You can request to know what information we hold about you.

Right to rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You can temporarily or permanently restrict how your data is used.

Right to Data Portability

You can download your data or transfer it elsewhere.

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of these rights, email us at support@ckbd.ws. We will respond within 30 business days.

👶 10. Protection of Minors

CKBD strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors. If we are made aware that any such data has been collected, we will delete it immediately.

If you believe your child has created an account on CKBD, please contact us at support@ckbd.ws.

🔄 11. Policy Changes

CKBD may update this Privacy Policy at any time. For significant changes, we will:

  • We will send an SMS notification to your registered mobile number
  • We will display a notification when you log in to the platform
  • We will update this page with the new effective date

Continued use of the platform after any changes will be considered acceptance of the updated policy.

📧 12. Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us:

Email: support@ckbd.ws
Response time: Usually within 24 hours
Data Protection Request: Resolved within 30 business days

🛡️ Why CKBD's Privacy Policy Can Be Trusted

A quick look at our key data protection features

🔒
End-to-End Encryption

SSL/TLS encryption is applied at every step — from transmission to storage. No third party can read or intercept your data.

🚫
Your data is never sold

CKBD never sells your personal information to advertisers or data brokers. Your privacy is the foundation of our business.

Transparent Data Policy

What data is collected and why is clearly laid out in this policy — no hidden clauses, no vague language.

⚖️
You're in full control

You can request to view, correct, or delete your information. We respect your rights and act on them within 30 days.

🔍
Regular Security Audits

Independent security experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

📱
Two-Factor Authentication

OTP verification is used as an additional security layer on your account, effectively preventing unauthorized logins.

❓ Privacy FAQ

No. CKBD never has access to your mobile banking password or PIN. Payments are processed through a fully separate, secure gateway — only transaction confirmation details are shared with us.

CKBD stores data primarily on Bangladesh-based servers. For technical reasons, limited data may be transferred to international service providers, in which case equivalent protection is ensured and strict agreements are maintained.

After account closure, transaction records are retained for up to 7 years as required by law. All other personal data is securely deleted within the applicable timeframe. Contact support for more details.

You can opt out of promotional SMS and emails at any time by emailing support@ckbd.ws or via live chat. However, important transaction notifications cannot be disabled as they are essential for your account security.

Yes. In the event of a data breach that puts your information at risk, we will notify you as quickly as legally required and advise you on the protective steps to take.

🔒 Your Data Is Secure — Play With Peace of Mind!

Your privacy is our top priority at CKBD. Join now and enjoy a safe gaming experience.

Register Now
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